The purpose of the EY/EBF knowledge partnership is to convene European banking sector members in a way that explore best practices in strategically important areas so that banking can enable inclusive long-term value for banks, businesses and citizens


Diversity, equity and inclusion in Banking: impact of COVID-19

A joint paper by EY and the European Banking Federation

Embracing diversity, equity & inclusion across the economy

by Burçak Inel and Juliet Charles

Diversity & Inclusion: A catalyst for banks to walk the talk as employers, service providers and community members

by Niels-Peter VAN DOORN

Diversion and inclusion have in recent years developed from being ‘just’ CSR-related themes into being acknowledged business differentiators.

Niels-Peter van Doorn – EBF Chief Operating Officer

Real awareness and focused action in this area are key in order to stay truly connected to the quickly changing demographics of a dynamic European society. If anything, the Covid crisis has accelerated this development. Europe is in a full-speed transition that is digital, sustainable and inclusive and the way to go is forward.

For this reason, the European Banking Federation (EBF) is thrilled to partner up with EY in providing the European banking sector and its institutional stakeholders with research-based insights and opportunities to aim for even more inclusion in the way we think, act, work and provide services.

In 2019, EBF has committed to the UN Women Empowerment Principles as a notable first commitment to put gender equality high on the agenda of the European banking sector. From the topic of gender equality, our focus will expand. Our objectives are gradual and progressive: as a sector, we start by looking into the mirror and consequently expand our focus to being an inclusive employer, being inclusive in the way we provide services and finally to fully grasp the task of engaging the variety of stakeholders that are part of our business and our community.

This development is by nature a process where different stakeholders and regions operate and progress at different speeds and with a varying focus. In this context, we trust that the EBF/EY partnership will serve as a catalyst that helps create an environment where we can learn from best practices and mistakes alike, across different organizations and regions. Together, we will be able to determine where we stand, shape and adapt our focus and monitor our progress. Perhaps most importantly, the partnership will allow us to stage the continuing dialogue between the different stakeholders that is the condition subsequent to a real change. We cordially invite you to be part of that adventure with us.


The EY/EBF knowledge partnership enables European banking sector members to respond to the challenges and opportunities in an increasingly complex, uncertain world. This partnership will see EY and EBF convene conversations and share insights with banking sector members across three areas of growing strategic importance:

 – Capital/Balance sheet restructuring: Helping banks implement and respond to government policies introduced to mitigate the economic fallout caused by COVID-19 interventions

 – Sustainable banking: Enabling banks to optimise their environmental, sustainability, and governance agendas

 – Diversity, Equity and Inclusion (DE&I): Empowering banks to develop D&I policies that achieve meaningful results – for employees, customers, and their business

A healthy, principled, and inclusive banking sector is vital to enable inclusive long-term value for banks, businesses, and citizens. This knowledge partnership creates a powerful opportunity for sector members to work together to strengthen banking and maximise its contribution towards European economic recovery.





At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. Over 75,000 EY professionals are dedicated to financial services, serving the banking and capital markets, insurance, and wealth and asset management sectors. We share a single focus – to build a better financial services industry, one that is stronger, fairer and more sustainable.
Through our four integrated service lines — Assurance, Consulting, Strategy and Transactions, and Tax — and our deep sector knowledge, we help our clients to capitalize on new opportunities and assess and manage risk to deliver responsible growth. Our high-performing, multidisciplinary teams help them fulfil regulatory requirements, keep investors informed and meet stakeholder needs.
We believe a better working world is one where economic growth is sustainable and inclusive. We work continuously to improve the quality of all our services, investing in our people and innovation. And we’re proud to work with others – from our clients to wider stakeholders – to use our knowledge, skills and experience to help fulfil our purpose and create positive change.
For more information visit Twitter handle: @EYnews

ABOUT the European Banking Federation

The European Banking Federation is the voice of the European banking sector, bringing together national banking associations from across Europe. The federation is committed to a thriving European economy that is underpinned by a stable, secure and inclusive financial ecosystem, and to a flourishing society where financing is available to fund the dreams of citizens, businesses and innovators everywhere. For more information visit Twitter handle: @EBFeu